Privacy policy
Privacy Policy
Effective Date: April 7, 2026
Todd Henderson Insurance Agency INC, doing business as Henderson Agency, respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how information is collected, used, disclosed, and safeguarded when you visit this website or contact us regarding insurance products and services.
Information We Collect
We may collect information you voluntarily provide, including your name, phone number, email address, mailing address, and other contact details. If you request a quote or insurance information, we may collect additional details necessary to evaluate coverage options and respond to your request.
We may also collect limited technical information automatically when you use the site, such as IP address, browser type, device identifiers, pages viewed, time spent on pages, and similar usage data.
Cookies, Analytics, and Similar Technologies
We and our service providers may use cookies, pixels, tags, and similar technologies to operate the site, remember preferences, measure performance, understand how visitors use the site, and support advertising or marketing efforts. You can control cookies through your browser settings, although disabling cookies may affect site functionality.
How We Use Information
We use information to respond to inquiries, provide insurance quotes, service policies, communicate with you about your request, maintain records, improve our services, support compliance, and protect against fraud or unauthorized activity.
How We Share Information
Todd Henderson Insurance Agency INC does not sell personal information for money. We may share information with insurance carriers, affiliated service providers, marketing or analytics vendors, and other third parties when necessary to provide requested services, operate our business, measure marketing performance, comply with legal obligations, or protect against fraud and unauthorized activity.
Mobile Information Sharing
SMS opt-in information and mobile phone numbers collected for text messaging will not be shared with third parties or affiliates for marketing or promotional purposes.
SMS opt-in information may only be shared with service providers that assist us in delivering text messages or operating our communications systems, and only for the purpose of providing those services on our behalf.
All other categories of personal information may be shared as described in this Privacy Policy.
TCPA & SMS/Text Messaging Consent
By providing your telephone number to Todd Henderson Insurance Agency INC DBA Henderson Agency, you expressly consent to be contacted by Todd Henderson Insurance Agency INC, its representatives, and service providers by telephone call or text message, including through automated dialing systems or prerecorded messages, for purposes related to insurance quotes, coverage information, policy servicing, and customer support, in accordance with the Telephone Consumer Protection Act.
Consent to receive calls or text messages is not a condition of purchasing any insurance product. Message frequency may vary. Message and data rates may apply. You may opt out of SMS communications at any time by replying STOP. For help, reply HELP or visit our Help page.
Email Communications
If you provide your email address, we may send you messages related to quotes, policy service, appointments, and other communications you request. Where required, we will obtain appropriate consent for marketing emails. You can opt out of marketing messages by using the unsubscribe method in the message or by contacting us directly.
Consent and Recordkeeping
We may maintain records of communications and consent preferences, including the date, time, and method of consent, message content, and opt-out requests, to support compliance and customer service.
Data Retention
We retain information as needed to respond to requests, provide services, comply with legal and regulatory requirements, maintain business records, and resolve disputes.
Data Security
We maintain reasonable administrative, technical, and physical safeguards designed to protect personal information. No method of transmission or storage is completely secure.
Children’s Privacy
This website is not intended for children under the age of 13. Todd Henderson Insurance Agency INC does not knowingly collect personal information from children under 13.
Your Choices
You may limit certain communications by following the instructions provided in the message you receive, replying STOP to text messages, or contacting us directly to update your preferences.
Contact
If you have questions about this Privacy Policy or communications preferences, contact Todd Henderson Insurance Agency INC DBA Henderson Agency at 817-567-8025 or info@toddhendersonins.com.
SMS Terms & Conditions
Our SMS messaging program is governed by our SMS Terms & Conditions.